Remote Support
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We pride ourselves on response times

In todays fast paced world, when you need support, you need it now. Responding to, and solving, your problems is what motivates our team. We have invested heavily in technology that gives us the ability to provide the fastest service possible. We measure every ticket and constantly strive to improve our customers experience.


How can we help you?

Remote or onsite, our service department is eager to solve your problem.

Remote Support
We have invested in a best in class technology to quickly support your PC's and Servers without a site visit.s us lorem.


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Software Support

All maintenance customers receive two free hours of remote software support. This service is ideal for upgrades and minor chnges.

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On Site Support
Our service department is available for on site moves, adds, changes, training, etc. We also offer scheduled site visits.

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Customer Login

Maintenance customers are given access to a web portal that allows them to place service order, revew invoices, and much more. nec, orem.
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Quick and Easy

80% of all network issues can be solved remotely.


From help desk support, to high level network troubleshooting, our engineers can access your harware from our Network Operations Center (NOC).

  • - Request Remote Support
  • - Email our Service Department

Remote support reduces travel charges and allows us to react to your issues even faster.

© 2008 Laketec Communications, Inc · 27881 Lorain Road · North Olmsted, Ohio 44070 · 800-589-4604